Netiquette: Blog comments

Coming from a family oft referred to by others as the Flanders, blog comments were fraught with peril for me.  If posting them myself, I used to feel responsible for posting only positive, affirming words that couldn’t possibly be seen as negative – to ensure the blogger’s feelings would not be hurt, their self-esteem remain unmarred by thoughtless callousness on my part.  Similarly, checking for comments to my blog[s] was always anxiety-inspiring; what if I had accidentally made an error, been rude?  What if someone drew this to the attention of me and anyone else who might ever come across their posting – what if, in short, my shortcomings were exposed to the world?  [Dedicated to preserving information, I wouldn’t delete a post or its attached comments.]  I clearly remember the comment that reduced me to tears and drove me into a self-imposed exile from the internet for three days.

Well, I’ve grown up a bit since then.  Experience interacting with other bloggers online has helped me to see this as less of a public space for potential ridicule than a meeting area for ongoing discussion and learning.  As a result, my blog posting deadlines no longer cause anxiety.  I welcome comments that don’t echo congratulations.  They’re opportunities or me to see things from a different perspective or to investigate new areas.

So, advice to Librarians seeking feedback from users in blogs and social networking sites:  provide expectations.  Explain what the comments are for, not just how rapidly they’ll be responded to.  Clearly state that all people’s contributions are valued – because they are, and a reminder can’t hurt –  and keep  guidelines  clear, brief,  and inclusive.  [For an explanation of what I men by inclusive, try tossing out any inclinations to think less of a post written in popular netspeak shortcuts, with capitalization, grammar, and semantic errors.  These are not relevant to content value and may be an affectation by a user seeking to mask their identity that a conspicuous linguistic style may reveal.]

Comment on a blog today!

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1 Comment

  1. very interesting, but I don’t agree with you
    Idetrorce


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